Frequently Asked Questions (FAQ)
1. What kind of products do you sell?
We sell Amazon return items, customer cancellations, and open-box products. All items are sourced through trusted liquidation channels and offered at significantly reduced prices.
2. Are the products new or used?
Most items are like new, open-box, or customer-returned. While some may have minor cosmetic imperfections, all items are inspected for functionality before sale.
3. Do you offer refunds or exchanges?
We offer a 2-day return policy only for defective items.
-
No returns for change of mind, preference, or cosmetic reasons.
-
Items must be returned in original condition with all accessories and packaging (if available).
4. Do you match prices or MSRP?
Yes! We base our pricing and value comparison on the Manufacturer's Suggested Retail Price (MSRP) — from the full retail price, regardless of any temporary discounts elsewhere.
5. Are all sales final?
Yes, all sales are final, except in cases of verified defects reported within 2 days of purchase.
6. How often do you restock?
Inventory changes frequently based on liquidation shipments. We recommend visiting often or following us on social media for updates on new arrivals.