Adjustable Neck Massage - Neck and shoulder Massage adjusts to your exact height, reverses massage direction. Suitable for people with height 63"-70.9" (1.6m - 1.8m). The massage chair has a removable cover for neck which can be used for protection and to keep clean Customized Back Massage - 3 Massage Zones for customized comfort : Full, Upper or Lower Back. Rolling Massage with width adjustment travels up and down, relaxing your full back. Spot Massage allows you to target particularly areas for pin-point relaxation. Optional Heat on shiatsu nodes make your massage even more soothing. The detachable and washable Intensity Flap to soften the pressure of the nodes Vbrating Seat Massage - Snailax massage cushion is equipped with 2 adjustable intensity of vibrating to sooth underlying hips & thighs and delivers maximum relaxation. Luxury leather with cozy smooth mesh feels comfortable to your touch. (Note: On the seat cushion there is only vibrating massage, no Heat) User friendly - Integrated straps allow you to attach the massage pad to most chairs. The shiatsu back massager offers protection from overheat and has a built-in shutoff timer that can be set to 5, 10 or 15 minutes depending on your needs. UL approval desktop home adapter is included, safe to use with both 110-120V & 220-240V electrical outlet Perfect Gifts - This back and neck massager with heat is a perfect gift for Mum, father, friend, wife or husband and any your loved ones for birthday, party or Christmas.If you are dissatisfied with the neck back massage chair within 30 days of receiving it, please contact our customer support