Save 40-50% MSRP on Amazon Returns! Pickup Only via WhatsApp/Call or Walk In at 17-3663 Mavis Rd, Madcapdeals. 2-Day Return Policy if Defective else final!

Refund policy

Refund Policy

Thank you for shopping at MadCapDeals.

1. Refund Eligibility

We offer a refund within 2 days of purchase for any item that meets one or more of the following criteria:

  • The item is defective or damaged upon receipt.
  • The item received is not as described on the product page.
  • You have changed your mind about the purchase and the item is unused, undamaged, and in its original packaging.

2. Refund Process

To initiate a refund, please contact our customer support team at [contact email/phone number] within 2 days of receiving your item(s). Please provide your order number and details of the issue. Our team will review your request and provide instructions on how to proceed.

3. Conditions of Refund

  • Refunds will be issued back to the original payment method used for the purchase.
  • The item must be returned in its original condition and packaging.
  • Shipping costs are non-refundable, unless the return is due to a mistake on our part (e.g., wrong item shipped, item arrived damaged).
  • We reserve the right to refuse a refund if the item is returned in a condition that prevents it from being resold (e.g., used, damaged by customer, missing parts).

4. Refund Timeline

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at [contact email/phone number].

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