Save 40-50% MSRP on Amazon Returns! Pickup Only via WhatsApp/Call or Walk In at 17-3663 Mavis Rd, Madcapdeals. 2-Day Return Policy if Defective else final!

Return policy

Thank you for shopping at MadCapDeals. We want to ensure you are completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

1. Return Eligibility

You may return eligible items within 2 days of receiving your order. To be eligible for a return, your item must meet one or more of the following criteria:

  • The item is defective or damaged upon receipt.
  • The item received is not as described on the product page.
  • You have changed your mind about the purchase and the item is unused, undamaged, and in its original packaging.

2. Return Process

To initiate a return, please follow these steps:

  • Contact our customer support team at [contact email/phone number] within 2 days of receiving your item(s) to notify us of your return request. Please provide your order number and details of the issue.
  • Our customer support team will provide you with a return authorization (RA) number and instructions on how to return the item(s).

3. Conditions of Return

  • Returned items must be in their original condition and packaging.
  • You are responsible for shipping costs associated with returning the item, unless the return is due to a mistake on our part (e.g., wrong item shipped, item arrived damaged).
  • We reserve the right to refuse a return if the item is returned in a condition that prevents it from being resold (e.g., used, damaged by customer, missing parts).

4. Refund or Exchange

Upon receiving and inspecting your returned item(s), we will process your refund or exchange as follows:

  • Refund: If approved, your refund will be processed and applied to your original method of payment within [number] days.
  • Exchange: If you requested an exchange, we will ship the replacement item(s) to you as soon as the returned item(s) are received and inspected.

5. Contact Us

If you have any questions about our 2-Day Return Policy, please contact us

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