About Madcap Deals
We buy truckloads of customer returns, open-box items and overstock from major retailers. Everything comes into our Mississauga warehouse, gets scanned, opened and tested on our inspection bench, then goes onto the floor with an honest condition grade and a price that reflects it.
No two loads are the same, which is why our shelves change every week. If something is graded “sealed” it has never been opened. If it is graded “as-is”, we tell you exactly what is wrong with it.
Tested, not guessed
Every unit is powered on, checked for parts and graded by hand.
Mississauga floor
Shop online or walk in — the same stock, the same prices.
Less landfill
Returns that would be destroyed get a second home instead.
Straight answers
Ask us on WhatsApp before you buy. We'll tell you the truth.
How buying from us works
Inspected on the way in and on the way out
Every item is opened and tested on our inspection bench when it arrives, and checked again before it leaves. For each order line we record:
- the item matches the listing and there is no damage beyond what we described;
- powered items switch on and run; batteries hold charge; charger or cable is in the box;
- furniture and kits have all fixings present;
- photos of the actual item you are receiving.
The checklist and photos are attached to your order page. For pickup orders you review and approve it at the counter before the goods are handed over; for shipped orders it is sent with your tracking. Approving the checklist confirms the item left in the condition shown.
Pick up free or ship anywhere in Canada
- Free Mississauga pickup at unit 17, 3663 Mavis Rd, Mississauga, ON L5C 3G1. Store hours: Mon–Sat 10am–7pm, Sun 11am–5pm.
- Fully paid pickup orders are held for up to 30 days. Hold-deposit orders must be collected by the deadline shown on your order.
- Repeatedly not collecting paid orders counts as a missed pickup. After 3 missed pickups online ordering is suspended until you speak with the store.
- Canada-wide shipping: enter your postal code at checkout to see live carrier rates before you pay. Large or heavy items may be pickup-only; the product page says so.
- Shipped orders are packed after the inspection checklist below is complete, and you receive tracking by email.
Store credit, price match and more
- Store credit may be offered at the store’s discretion when a refund or exchange is not applicable. It is a code you enter at checkout, cannot be exchanged for cash, expires 14 days after issue and is applied before HST.
- Price match: found the same item cheaper from a Canadian retailer? Use "Price match" on the product page with a link; we reply before you buy.
- Notify me lets you leave your email on a sold item; we message you when the same product lands in a new load.
- Report a listing on any product page if a photo, grade or description looks wrong. We correct or pull the listing.
- Affiliate programme: share your link and earn a commission on first orders from new customers. Details and payouts on the partner page; apply on careers.
- Can't find something? Send a request and we watch incoming loads for it.
The full rules are in our terms and return policy.